January 2021

Families First News

Local area news

St Albans & Dacorum News Bulletin

January 2021

We are collating the updates we receive for the services into district bulletins. If you would like to include your service update/news for this area please email familiesfirst.support@hertfordshire.gov.uk and please put "Newsletter update" in the subject box, thank you.

Temporary changes to local Jobcentre services

To help keep customers and colleagues as safe as possible in the latest phase of the pandemic, the Department has decided jobcentre opening hours will be 10am to 2pm beginning on Monday the 18th January 2021. This temporary change means we can continue providing safe, essential services for those who need to come into the Jobcentre and who are unable to interact with us on the phone or digitally. The opening hours of our phone lines remain as they were. In addition, the Relay UK service and the Video relay service are both still available.

Anyone entering a Jobcentre will be required to wear a face covering, unless they are in an exempt category. Please remind your audiences to follow the latest government guidance on meeting with others safely and lockdown restrictions and that if we need to make an appointment with a customer, this will be by the phone. We will leave a message in their journal before we call them. If you have any questions, then please contact your local Jobcentre.

Community Action Dacorum's (CAD) Creative Learning Courses

Creative Learning are offering Hertfordshire residents a variety of online courses to support the community. We are continuing to offer distance learning to deliver our courses, hopefully moving towards a blended learning programme later in the year. Please use this link to review our January newsletter, which includes information about our Digital Skills, Business, Craft, Mindfulness, and Pilates Courses.


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