Watford & Three Rivers News Bulletin
We are collating the updates we receive for the services into district bulletins. If you would like to include your service update/news for this area please email email@example.com and please put "Newsletter update" in the subject box, thank you.
Temporary changes to local Jobcentre services
To help keep customers and colleagues as safe as possible in the latest phase of the pandemic, the Department has decided jobcentre opening hours will be 10am to 2pm beginning on Monday the 18th January 2021. This temporary change means we can continue providing safe, essential services for those who need to come into the Jobcentre and who are unable to interact with us on the phone or digitally. The opening hours of our phone lines remain as they were. In addition, the Relay UK service and the Video relay service are both still available.
Anyone entering a Jobcentre will be required to wear a face covering, unless they are in an exempt category. Please remind your audiences to follow the latest government guidance on meeting with others safely and lockdown restrictions and that if we need to make an appointment with a customer, this will be by the phone. We will leave a message in their journal before we call them. If you have any questions, then please contact your local Jobcentre.
Please also see the updated Escalation Route should you need it for the Watford and Borehamwood Jobcentres.