Families First News

Learning & development

Space Herts - Courses 2020

SPACE are pleased to announce that they have 3 training courses available for your consideration for your parent/carers/areas for 2020.

The courses are:

ADHD parent/carers skills building  - licensed by the ADHD Foundation

Sleep Tight - Accredited by the Children's Sleep Charity 

Navigating the SEND World  - Copy righted and Intellectual property of SPACE 

Techsafe - 3 Day App Camp

The optimum number of participants for each course is 15 attendees per course.

If you would like further information and/or costings for the above courses, please contact us at spaceherts@gmail.com.

Supporting families in Hertfordshire 

Autism • ADHD • Related Conditions

www.spaceherts.org.uk

HSCP Learning Hub

The HSCP Learning Hub is an important two-way feedback loop between front line practitioners and the Strategic Safeguarding Partnership/Board, ensuring learning on priority local issues is shared and acted on at all levels in a timely way.

Our ACEs Awareness courses are currently fully booked, but new dates will be announced soon.

 

My Baby's Brain - new dates

My Baby’s Brain: five to thrive

Hertfordshire County Council's My Baby's Brain: five to thrive one-day training aims to equip practitioners, who work with parents of children aged 0-3,  with an understanding of how brain development happens in babies and children, and how they can help parents, children and babies to form strong attachments that will encourage healthy development.

Training is available on the following dates: 

Thursday 14th November 2019
Tuesday 3rd December 2019
Thursday 16th January 2020
 

If you work with parents of young children in Hertfordshire, and would like to book on please book here.

 

My Baby’s Brain: Vulnerability, Trauma and Recovery

My Baby's Brain recognises that parents need to be able to respond, physiologically engage, relax, play and talk. However many parents, for a range of reasons, are not able to do all or any of these activities.

This additional training day will primarily look at vulnerability, toxic stress, trauma and recovery but also incorporate elements of secondary trauma. This training is available for practitioners who work with parents of children aged 0-3 and have already completed My Baby’s Brain: five to thrive.

The next set of training dates available are:

Thursday 23rd January 2020
Tuesday 4th February  2020


If you have already completed the one day My Baby’s Brain training and work with higher need families and would like to book on one of the above dates please book here.

My Teen Brain - new dates

My Teen Brain focuses on a key stage of brain development and shows how changes in the adolescent brain, in conjunction with experience and environment, can affect emotions, relationships, behaviours, sleep and attitudes to risk.  

The initiative aims to raise awareness and provide practical information and strategies to professionals. Through training and a range of resources, the initiative will enable them to support young people through this time of change.

Professionals working with either young adolescents (10-14) are invited to attend a free one-day multi-agency training which will look at changes to the adolescent brain, risks and behaviours and how the learning can help a strength based approach to practice.

Dates available are:

  • Wednesday 13th November
  • Thursday 14th November
  • Wednesday 15th January
  • Thursday 16th January

You can book onto the free one-day training here.

More Information on the changes that take place in the teen brain is available on our dedicated website www.hertfordshire.gov.uk/myteenbrain.

 

Handy Hints for EHM

  • Registration Forms

Always complete forms for registering as a new user for EHM or for registering a family for an FFA or Short-Term Work directly from the Families First Portal. These forms are regularly updated, and older forms may not include all the information we require to be able to complete registration. Families First Portal

  • EHM How to Guides

There are several How to Guides on the Families First Portal that will guide you through every task you need to complete when you are the keyworker for an open Families First Episode. The guides are step by step and include screen shots to help you to check you are in the correct pathways within EHM. They are password protected and you will need to enter Hertfordshire when you want to access them. They can be found on the Families First Portal

In the documents within Families First Assessment and Early Help Module section. These are regularly updated as the system is upgraded so please only use the latest versions.                                                                

  • Section B of Families First Assessment

Please remember that this part of the assessment is needs led, therefore you only answer yes to one of the sections if there is an identified need. There is room for you to record strengths or protective factors further on in the assessment within the outcomes section. 

  • Toggling within the Families First Assessment

It is essential that the “yes” “no” questions within section B of the Families First Assessment are toggled before you answer yes or no to any needs. This is because data is gathered from this area and we need to be clear that we are reporting the correct number of people with these level of needs within the correct age groups in Hertfordshire.

For example:                  

  1. If you have identified that a young person within the family is a young carer then you would need to toggle first, separate the young person before answering yes to them and giving detail of their caring role. You would answer No to remaining family members
  2. If you have identified that one of the parents within the family has some concerns around drug or alcohol misuse then you would need to toggle first, separate the parent before answering yes to that parent and giving details of the concerns. You would answer No to remaining family members.

A how to guide for Toggling are available on the Families First Portal.

  •   Updating Consent

When you want to add another practitioner to the Families First Episode as a TAF member or so that you can transfer the episode to them, you will need to update the consent statement. There is a How to Guide - Adding a TAF member to an open Families First Episode to guide through this process step by step.

  • General Note Alerts

At times you may see a General Note Alert appear in your work tray for a family that you are keyworker for. This will have been generated by our Customer Service Centre, Triage team or Families First Coordinators where a new concern has been raised by someone regarding a family you are working with/open FFA or short-term work. These teams record their work within general notes and the EHM system will automatically notify the keyworker by default. If you are concerns about an alert, please contact your local Families First Coordinator.

Keyworkers that are not a Hertfordshire County Council employee will not be expected to act upon this alert unless they are contacted directly via a telephone call or email from their local Families First Coordinators.

We would recommend that you remove these alerts from you work tray by clicking on the task and then clicking on alert completed.

Please note that once you close or transfer a Families First Episode these alerts will remain in your work tray until you complete them. You MUST complete alerts and you MUST NOT access the case once you have closed or transferred it.

A how to guide for Managing Your Work tray are available on the Families First Portal .

  •  Families First Practice Forums

Your Senior Families First Coordinators facilitate local Families First Practice Forums in every district every half term. These are free to attend and are for keyworkers, TAF members and local Practitioners supporting TAF through Families First Assessments, Graded Care Profile or Short-term work. Dates, venues and how to book a place can be found here Families First Practice Forums

  • EHM Not Working

If you experience any difficulties with logging into EHM, please can you contact the Families First Helpdesk on 01438 737575 and report this immediately. If they are unable to help you to log- in, they will be able to report it to SERCO who will investigate.

  • EHM system support

The Families First Helpdesk can offer telephone support with all EHM queries relating to Families First Assessments or Short-Term Work. Please call 01438 737575. Open hours are Monday – Friday 91m – 5pm and Friday 9am – 4.30pm.

  • Advice on concerns regarding a child/family, including open Families First Episodes

If you have any concerns about a child/family, including where there is an open Families First Assessment, you can discuss these concerns with your Senior Families First Coordinator who will be able to advise you about the correct next steps to take. This could include any changes in the family’s circumstances, escalation of needs, complex families, non-engagement, who to invite to a TAF, how to get our targeted and intensive teams involved etc.

Please contact your Senior or Families First Coordinator directly, do not call the Customer Service Centre with these concerns as this will cause a delay in the response to you.

 

 

Shadowing made simple!

Workforce Shadowing is an exciting opportunity to "spend a day in someone else’s shoes" and is open to the entire Families First partnership. 

Accessing the Workforce Shadowing scheme has been simplified into 3 easy steps:

  1. Choose your shadowing opportunity from this list (on the Families First Portal)
  2. Simply send an email to FamiliesFirst.Shadowing@hertfordshire.gov.uk  copying in your manager to indicate their support of your application
  1. Get shadowing!

Could your service host shadowing?
If you would like to offer a shadowing opportunity within your organisation:

  1. Nominate a contact in your team
  2. Email Shadowing@hertfordshire.gov.uk and we will be in touch.

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