March 2020

Families First News

Difference we're making

Carly’s Story

As a young child, Carly’s family was plunged into tragedy by the suicide of her dad. Understandably this caused huge difficulties within the family. As she grew into a teenager, Carly was full of anger and her mental health began to deteriorate. Arguments with her mum began to escalate and there was constant conflict within their relationship. Carly’s younger sister, Anna, found herself getting very upset as the loud arguments erupted around her. Her brother James started to copy Carly’s aggressive behavior and the home became an impossible place for any of them to spend time together. Carly’s mum approached us for support and the hyh mediation team worked with the family for two spells of six weeks to resolve the conflict. Each time, this helped for a few months and Carly remained at home.

However, Carly’s problems took a turn for the worse when she was sexually abused by a family friend and her mum refused to believe her. By now, Carly had started taking drugs to help her escape the problems and her behaviour had become unmanageable. She was full of anger and most of it was directed at her mum.  At 16, things came to a head when Carly was evicted by her mum who could no longer cope with her in the family home, particularly taking into account the effect on the younger siblings. hyh provided advice to Carly and accommodated her in one of our emergency Crashpad rooms at a supported hostel for an 8 week period over Christmas. Our Dual Diagnosis team continued to offer support to Carly with her drug and mental health issues. Once her temporary emergency stay came to an end, hyh arranged for Carly to live in a supported hostel where she maintained her tenancy for two years. During this time, incriminating photographs were found on her abuser’s phone and a lengthy court case was ongoing.  

With the right support in place, after a period of time, Carly began to feel more settled in the hostel and accepted that she needed help to address her anger issues, drug dependency and mental health problems. With help from hyh, she applied for and was accepted onto a college course. After two years, she was allocated a brand new housing association property and, again, hyh were able to help. Carly’s support worker assisted her firstly to get hold of a postcode, then to set up utility bills, apply for a grant for a new washing machine and also to secure 1 year’s free connection to the internet which really helped her studies. hyh also arranged for Krav Maga self defence classes which Carly loved and she began to attend twice a week which really helped to develop her confidence. With the right help over the last four years, Carly is now much more settled and has built up her relationship again with her mum and her family. She is doing well at college and is almost unrecognizable from the angry and disorientated young person she was.



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