Covid19 Edition 4

Families First News

Difference we're making

Good News Stories and Feedback

Positive and innovative ways of supporting families

We have put together a screenshow to recognise all the positive work taking place across Families First. This screenshow highlights some of the innovative ways our Intensive Family Support Teams have stayed in contact with their families.

We would like to say a massive thank you to all the volunteers who have gone above and beyond to help support families during this period. #TeamHerts have put together the celebration video below:-

IFST Volunteers

The East Herts & Broxbourne Intensive Family Support Team is making good use of its two fantastic volunteers, Janice and Andie, who started assisting the team in mid-May. The team has set up a lending library of indoor and outdoor toys, books, games and crafts. In addition to this, the team have created an IFST Resource pack of ideas of things to do during lockdown and making up activity packs to keep children occupied whilst they have been at home. The packs include making peg people, tissue paper NHS rainbows, dreamcatchers, cress heads and animal masks. Our volunteers have been working hard to photocopy IFST Resource packs, putting activity packs together and delivering/collecting lending library items.


Supermarket donations for IFST families

Fionna Ashdown, Family Support Worker within the East Herts & Broxbourne Intensive Family Support Team (IFST), has been working hard with our local Morrisons, Tesco and Asda supermarkets to arrange donations of items for families including books, toys and materials for our craft activities. Morrisons have generously agreed on a weekly basis to also provide selections of baking activities including brownies, American pancakes and cupcakes to decorate. They even provide the eggs! Tesco and Asda have kindly donated outdoor toys and equipment to support families in keeping active and getting outdoors including footballs, skipping ropes and bubble sets. Sainsburys provided a £50 voucher for toys and Iceland have offered toiletries, ice pops and baking kits. A big “thank you” from IFST and all the families that we support.

The Little Singers Group

Families across Berkhamsted, Tring and further afield are helping to raise much needed funds for three local charities, by attending free online baby and toddler signing sessions with Little Signers Club; South Herts. The aim of the campaign, which will run throughout the Lockdown period and beyond, is to help people feel connected, bring some familiarity and routine to little one’s days and give parents a friendly face and supportive group to regain a sense of belonging - whilst raising money for Open Door, Citizens Advice Dacorum, and BURPS Neonatal Department at Stoke Mandeville Hospital.

Anyone wanting to join Little Signers Club; South Herts is welcome to contact Anna at or visit for information about class dates and times.

Therapeutic books for children

There is so much anxiety about at the moment, unsurprisingly, that families may be finding it hard to explain what is going on to their children. What can we offer that helps them all to deal with these unprecedented times?

Please find a list of Hertfordshire Libraries on useful books for dealing with these difficult times. We hope they will be of help to the families you are in contact with.

In addition, one of our Intensive Family Support Managers, has taken time out of her personal time to write and illustrate a very helpful little story for parents and carers to share with their children. This can be downloaded here.

It is designed to help parents explore together the variety of emotions which they may all be feeling during the current situation. It is important to recognize that many of these are completely natural and understandable feelings. That being said, sometimes feelings can become overwhelming and both adults and children may express these strong emotions in ways that can be harmful to themselves or others. The hope of this book is that it will provide an opportunity to encourage children to discuss their feelings with parents help and support, to find healthier, safer and more helpful ways of experiencing and expressing these emotions


Please visit our previous Covid special newsletters for more good news stories,


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