November 2018

Families First News

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Have your say in the Troubled Families Programme survey

The Ministry for Housing, Communities and Local Government (MHCLG) led Troubled Families Programme is a catalyst for early help service transformation. There is an opportunity, between now and the end of November, for front line workers to have their say about the Troubled Families Programme.

A survey for front line workers is being run by Ipsos MORI, an independent research organisation, on behalf of the Ministry of Housing, Communities and Local Government (MHCLG). The information you share will feed into the wider national evaluation of the Troubled Families Programme, which aims to understand how the Troubled Families Programme is currently working.

This survey is only for family intervention workers, keyworkers, leadworkers and practitioners; however, MHCLG  always welcome views from other staff. Please get in touch via knowledge hub (Khub) at if you have any views you would like to share.

To share your experience of delivering the Troubled Families Programme, please click on the following link:
(If the link above does not work, please copy and paste it into your internet browser).

The survey only takes 10-15 minutes to complete.

All the information collected will be kept confidential and individual results will not be passed on to local authorities or MHCLG. The findings will be used for research purposes only, and will feed into the wider national evaluation of the Troubled Families Programme. For more information, please see the Privacy Notice.

If you have any queries regarding the research or the Troubled Families Programme survey, please do not hesitate to contact us via If you would like to discuss the wider evaluation with MHCLG, please contact

Thank you for your time.

Yours sincerely,

Emily Mason
Research Executive
Ipsos MORI

Thomas Griffiths
MHCLG Troubled Families Team


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